M11 Plus Series Engines Operation and Maintenance Manual – All Engines Europe Automotive

Coverage

Products Warranted

This warranty applies to new Engines sold by Cummins Inc. (Cummins), and delivered to the first user on or after August 1, 1992, that are used in automotive on-highway applications in Europe* (except for engines used in bus and coach applications for which different warranty coverage is provided) (Engine).

Base Engine Warranty

The Base Engine Warranty covers failures of the Engine which result, under normal use and service, from defects in material or factory workmanship (Warrantable Failure). This coverage begins with the sale of the Engine by Cummins and ends two years after the date of delivery of the Engine to the first user.**

Engine aftertreatment components included in the Cummins critical parts list (CPL) and marked with a Cummins part number are covered by the Base Engine Warranty.

Extended Major Components Warranty

The Extended Major Components Warranty applies only to L, L10, M11, ISM, N14, ISX and Signature series engines and covers Warrantable Failures of the engine cylinder block, camshaft, crankshaft, and connecting rods (Covered Parts). This coverage begins with the expiration of the Base Engine Warranty and ends after five years or 310,685 miles (500,000 kilometers) or 7750 hours of operation, whichever occurs first, after the date of delivery of the Engine to the first user.

Bushing and bearing failures are not covered.

These warranties are made to all Owners in the chain of distribution, and coverage continues to all subsequent Owners until the end of the periods of coverage.

Cummins Responsibilities

During The Base Engine Warranty

Cummins will pay for all parts and labor needed to repair the damage to the Engine resulting from the Warrantable Failure.

Cummins will pay for the lubricating oil, antifreeze, filter elements and other maintenance items that are not reusable due to the Warrantable Failure.

Cummins will cover reasonable labor costs for Engine removal and reinstallation when necessary to make the warranty repair.

During The Extended Major Components Warranties

Cummins will pay for the repair or, at its option, replacement of the defective Covered Part and any Covered Part damaged by a Warrantable Failure of the defective Covered Part.

Owner Responsibilities

During The Base Engine Warranty

Owner is responsible for the cost of lubricating oil, antifreeze, filter elements and other maintenance items replaced during warranty repairs unless such items are not reusable due to the Warrantable Failure.

During The Extended Major Components Warranty

Owner is responsible for the cost of all labor needed to repair the Engine, including the labor cost to remove and reinstall the Engine. When Cummins elects to repair a part instead of replacing it, Owner is not responsible for the labor needed to repair the part. Owner is responsible for the cost of all parts required for the repair except for the defective Covered Part and any Covered Part damaged by a Warrantable Failure of the defective Covered Part.

Owner is responsible for the cost of lubricating oil, antifreeze, filter elements and other maintenance items replaced during the repair.

During the Base Engine and Extended Major Components Warranties

Owner is responsible for the operation and maintenance of the Engine as specified in the applicable Cummins Owner’s Manual. Owner is also responsible for providing proof that all recommended maintenance has been performed.

Before the expiration of the applicable warranty, Owner must notify a Cummins distributor, authorized dealer or other repair location approved by Cummins of any Warrantable Failure and have the failure repaired by such facility. Owner must deliver the Engine to the repair facility. Locations are listed in the Cummins International Sales and Service Directory.

Owner is responsible for communication expenses, meals, lodging and similar costs incurred by Owner as a result of a Warrantable Failure.

Owner is responsible for non-Engine repairs and for “downtime” expenses, cargo damage, fines, all applicable taxes, all business costs and other losses resulting from a Warrantable Failure.

Limitations

Cummins is not responsible for failures or damage resulting from what Cummins determines to be abuse or neglect, including, but not limited to: operation without adequate coolants or lubricants; overfueling; overspeeding; lack of maintenance of lubricating, cooling or intake systems; improper storage, starting, warm-up, run-in or shutdown practices; unauthorized modifications of the Engine. Cummins is also not responsible for failures caused by incorrect oil, fuel or catalytic reagent or by water, dirt or other contaminants in the oil, fuel or catalytic reagent.

This warranty does not apply to accessories supplied by Cummins which bear the name of another company. This category includes, but is not limited to: alternators, starters, fans, air conditioning compressors, clutches, filters, transmissions, torque converters, steering pumps, non-Cummins fan drives, and air compressors.

Failures resulting in excessive oil consumption are not covered beyond the Base Engine Warranty. Before a claim for excessive oil consumption will be considered, Owner must submit adequate documentation to show that consumption exceeds Cummins published standards.

Failures of belts supplied by Cummins are covered only during the first year from the date of delivery of the Engine to the first user or 25,000 kilometers (15,534 miles), whichever occurs first.

Parts used to repair a Warrantable Failure may be new Cummins parts, Cummins approved rebuilt parts, or repaired parts. Cummins is not responsible for failures resulting from the use of parts not approved by Cummins.

A new Cummins or Cummins approved rebuilt part used to repair a Warrantable Failure assumes the identity of the part it replaced and is entitled to the remaining coverage hereunder.

Cummins Inc. reserves the right to interrogate Electronic Control Module (ECM) data for purposes of failure analysis.

Cummins does not cover wear or wearout of covered parts.
Cummins is not responsible for incidental or consequential damages.
These warranties set forth herein are the sole warranties made by Cummins in regard to these Engines. Cummins makes no other warranties, express or implied, or of merchantability or fitness for a particular purpose.

In case of consumer sales, in some countries the Owner has statutory rights which cannot be affected or limited by the terms of this warranty.

Nothing in this warranty excludes or restricts any contractual rights the Owner may have against third parties.

* Europe includes Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Romania, Serbia, Slovenia, Croatia, Hungary, Poland, Slovakia, Bulgaria, Turkey, and the Czech Republic. The domicile of the vehicle determines the warranty program coverage, and the repair location’s domicile determines the warranty program administrative procedures.

** In the United Kingdom and the Republic of Ireland, the date of vehicle registration replaces the date of delivery to the first user.

Last Modified:  20-Oct-2006