Symptom Tree t087
Cause | Correction |
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Interview the operator to verify the complaint |
Refer to the Fuel Consumption – General Information Complaint Form at the end of Section TS in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. Follow the instructions on the form before continuing with this tree. |
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Operator technique is not correct |
Explain correct engine operation to the operator. Refer to the Operation and Maintenance Manual N14 Plus Series Engines, Bulletin 3666136 or the Operation and Maintenance Manual M11 Plus Series Engines, Bulletin 3666143. |
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VE/VMS® analysis uses incorrect data |
Review the VE/VMS® data and compare to the vehicle and engine specifications. Do not use more than 20 percent for the Aero value. Refer to VE/VMS® User’s Manual. |
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Equipment and environmental factors are affecting fuel consumption |
Consider ambient temperatures, wind, tire size, axle alignment, routes, and use of aerodynamic aids when evaluating fuel consumption. |
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Drivetrain is not correctly matched to the engine |
Check for correct gearing and drivetrain components. Refer to the OEM vehicle specifications. |
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Electronic fault codes active or high counts of inactive fault codes |
Refer to Section TF for fault code troubleshooting. |
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Programmable parameters or selected features are not correct |
Check the programmable parameters and the selected features with an electronic service tool. Set the parameters and features again if necessary. Refer to the appropriate electronic service tool manual. |
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Turbocharger is not correct |
Check the turbocharger part number and compare it to the Control Parts List (CPL), Bulletin 3379133 or 4021327. Replace the turbocharger if necessary. Refer to Procedure 010-033 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |
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Fuel leak |
Check the fuel lines, fuel connections, and fuel filters for leaks. Check the fuel lines to the supply tanks. Refer to Procedure 006-024 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |
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Hubometer or odometer is miscalibrated |
Check the hubometer and odometer calibrations. Calibrate or replace the hubometer or odometer, if necessary. Calculate fuel consumption with new mileage figures. |
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Fuel grade is not correct for the application or the fuel quality is poor |
Operate the engine from a tank of high-quality fuel. Refer to the Fuel for Cummins Engines, Bulletin 3379001. |
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Lubricating oil level is above specification |
Check the oil level. Verify the dipstick calibration and oil pan capacity. Fill the system to the specified level. Refer to Procedure 007-009 or 007-025 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |
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Electronic control module (ECM) calibration is malfunctioning |
Verify the ECM calibration is correct. Check the calibration revision history for applicable fixes to the calibration stored in the ECM. Refer to the calibration history spreadsheet Click here to see ecm_calibration_rev_history.xls on QuickServe® Online or the INCAL™ CD-ROM. Compare the calibration stored in the ECM with the engine rating and Control Parts List (CPL), Bulletin 4021326 or 4021327. If necessary, recalibrate the ECM. Refer to the appropriate electronic service tool manual and Procedure 019-032. |
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Vehicle speed sensor (VSS) is not correct |
Use an electronic service tool to monitor the vehicle speed while the vehicle is not moving. Refer to the appropriate electronic service tool manual. If necessary, install the correct VSS. Refer to the appropriate electronic service tool manual and Procedure 019-032. |
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Vehicle speed sensor (VSS) or circuit is malfunctioning |
Check the vehicle speed sensor and circuit. Refer to Procedures 019-090 and 019-091. |
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Vehicle speed sensor (VSS) tampering has occurred |
Check the vehicle speed sensor and circuit for tampering. Check for Fault Code 242. Repair the circuit as necessary. Refer to Procedures 019-090 and 019-091. |
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Air intake system restriction is above specification |
Check the air intake system for restriction. Clean or replace the air filter and inlet piping as necessary. Refer to Procedure 010-031 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |
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Exhaust system restriction is not within specification |
Check the exhaust system for restrictions. Refer to Procedure 011-009 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |
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Injector is malfunctioning |
Perform the automated cylinder performance test. Replace injectors as necessary. Refer to Procedure 006-026 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |
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Overhead adjustments are not correct |
Measure and adjust the overhead settings. Refer to Procedure 003-004 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |
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Internal engine damage |
Analyze the oil and inspect the filters to locate an area of probable damage. Refer to Procedure 007-002 in the Troubleshooting and Repair Manual N14 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666142, or the Troubleshooting and Repair Manual M11 Series Engines (STC, CELECT™, CELECT™ Plus Models), Bulletin 3666139. |