Symptom Tree t118
| Cause | Correction |
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Interview the operator to verify the complaint |
Refer to Driveability-General Information, Driveability/Low Power Customer Complaint Form, and the Driveability Checklist at the end of Section TS. Follow the instructions on the forms before continuing with this tree. |
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Confirm if engine runs on after key-off by operating engine at high idle for one minute then shutting off engine |
Refer to the Engine Will Not Shut Off symptom tree. |
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Engine is misfiring |
Refer to the Engine Runs Rough or Misfires symptom tree. |
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Electronic fault codes active or high counts of inactive fault codes |
Read the fault codes with an electronic service tool. Refer to Section TF for fault code troubleshooting. |
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Electronic control module (ECM) calibration is malfunctioning |
Verify the ECM calibration is correct. Check the calibration revision history for applicable fixes to the calibration stored in the ECM. Refer to the calibration history spreadsheet Click here to see ecm_calibration_rev_history.xls on QuickServe® Online or the INCAL™ CD-ROM. Compare the calibration stored in the ECM with the engine rating and Control Parts List (CPL), Bulletin 4021326 or 4021327. If necessary, recalibrate the ECM. Refer to the appropriate electronic service tool manual and Procedure 019-032. |
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Engine is cold |
Allow the engine to warm to operating temperature. If the engine will not reach operating temperature, refer to the Coolant Temperature Below Normal symptom tree. |
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Engine is operating at low ambient temperature |
Check the winterfront, shutters, and under-the-hood air. Use under-the-hood intake air in cold weather. Refer to the Operation and Maintenance Manual, Bulletin 3666251. |
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Air in the fuel system |
Check for air in the fuel system. Refer to Procedure 006-003 in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. |
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Fuel grade is not correct for the application or the fuel quality is poor |
Operate the engine from a tank of high-quality fuel. Refer to Fuel Recommendations and Specifications in the Operation and Maintenance Manual, Bulletin 3666251. |
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Coolant temperature sensor is malfunctioning |
Use an electronic service tool to check the coolant temperature sensor circuit. Refer to Procedure 019-019. |
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Intake air temperature sensor is malfunctioning |
Check the intake air temperature sensor. Refer to Procedure 019-159. |
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Overhead adjustments are not correct |
Measure and adjust the overhead settings. Refer to Procedure 003-004 in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. |
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Fueling rail actuator or timing rail actuator is malfunctioning |
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Injector is malfunctioning |
Perform the single-cylinder cutout test. Replace the injectors as necessary. Refer to Procedure 006-026 or 014-008 in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. |
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Injector o-rings are damaged or missing |
Remove and check the injectors. Replace the injector o-rings. Refer to Procedure 006-026 in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. |
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Coolant is leaking into the combustion chamber |
Refer to the Coolant Loss – Internal symptom tree in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. |
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Raw fuel in the intake manifold |
Check the intake manifold for fuel. Refer to Procedure 019-159 in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. Locate the fuel source and repair as necessary. |
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Injector protrusion is not correct |
Check the injector protrusion. Refer to Procedure 006-026 in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. |
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Internal engine damage |
Analyze the oil and inspect the filters to locate an area of probable damage. Refer to Procedure 007-002 in the Troubleshooting and Repair Manual, Signature, ISX and QSX15 Engines, Bulletin 3666239. |
