Symptom Tree t037
| Cause | Correction |
|---|
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Interview the operator to verify the complaint |
Refer to Driveability-General Information, the Driveability/Low-Power Customer Complaint Form, and the Driveability Checklist at the end of Section TS. Follow the instructions on the forms before continuing with this tree. |
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Electronic fault codes active or high counts of inactive fault codes |
Refer to Section TF in the Troubleshooting and Repair Manual, CM870 Electronic Control System, Signature™ and ISX Engines, Bulletin 4021334, or Troubleshooting and Repair Manual, Electronic Control System Signature™, ISX, and QSX15 Engines Bulletin 3666259, or Troubleshooting and Repair Manual, Power Generation Control Systems QSX15, QSK23, QSK45, QSK60, QSK78, and QST30 Engines, Bulletin 4021419 for fault code troubleshooting. |
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Programmable parameters or selected features are not correct |
Check the programmable parameters and the selected features with an electronic service tool. Set the parameters and features again, if necessary. Refer to the electronic service tool manual. |
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Engine is cold |
Allow the engine to warm to operating temperature. If the engine will not reach operating temperature, refer to the Coolant Temperature Below Normal symptom tree in Section TS. |
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Engine brake adjustment is not correct |
Adjust the engine brakes. Refer to Procedure 020-004 in Section 20. |
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Engine brake on/off switch or circuit is malfunctioning |
Check the engine brake on/off switch and circuit. Refer to Procedure 019-034 in Section 19. Procedure 019-035 in Section 19. These procedures are found in the Signature™ and ISX CM870 Electronic Control System, Troubleshooting and Repair Manual, Bulletin 4021334. Procedure 019-034 in Section 19. Procedure 019-035 in Section 19. These procedures are found in the Signature™, ISX and QSX15 Electronic Control System, Troubleshooting and Repair Manual, Bulletin 3666259. Procedure 020-012 in Section 20. Procedure 020-015 in Section 20. |
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Engine brake solenoid, harness or connectors are loose, broken or have an open circuit |
Check the engine brake circuit, solenoid, and harness connectors. Check the engine brake harness, solenoids, and grounding for continuity. Refer to Procedure 019-136 in Section 19. This procedure is found in the ISX and ISM CM871 and CM876 Electronic Control Systems Troubleshooting and Repair Manual Bulletin 4021560. Procedure 020-004 in Section 20. Procedure 020-012 in Section 20. Procedure 020-015 in Section 20. |
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Engine electrical ground is malfunctioning |
Check for poor battery and chassis grounds. Check ground wires or cables for loose connections. Check the following grounds, make sure they are secure, clean, and on a non-painted surface: engine block ground, chassis (or frame rail) grounds, ECM grounds, alternator and starter negative posts. Disconnect and clean battery cable connections. |
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Air in the lubricating oil system |
Check the oil level. If the level is high, contact a Cummins® Authorized Repair Location. |
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Lubricating oil leak (internal) |
Check the engine brake control valve and the engine brake piston. Refer to Procedure 020-017 in Section 20 and Procedure 020-019 in Section 20. |
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Engine brake solenoid(s) is malfunctioning |
Refer to |
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Engine brake control valve(s) is malfunctioning |
Check the engine brake control valve(s). Replace the engine brake control valve(s) if necessary. Refer to |
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Engine brake lubricating oil passage is restricted |
Check the engine brake assembly for restriction. Refer to Procedure 020-004 in Section 20. |
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Turbocharger is malfunctioning |
Perform diagnostics to determine if the turbocharger has failed. Replace the turbocharger as necessary. Refer to Bulletin 4021334, for ISX CM870, Section TT, 70-t02-1001, Guided Step 6. For ISX CM871 refer to Bulletin 4021560, Section TT, 16-t02-1001a, Guided Step 6. |
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